Pace ADA Paratransit Service Guide as of January 1, 2012.

Pace ADA Paratransit
Service

Customer Guide
To request a copy of this brochure in an accessible format,
please call Pace Customer Relations
Voice: 1-800-606-1282
TTY: 1-888-847-0093

Reference Numbers
As of January 1, 2012
Chicago Service
Scheduling

Area #1 SOUTH – 71st St. South to Sibley
Operated by SCR Transportation
Voice: 866-926-9631
TTY: 866-764-1134

Area #2 CENTRAL – Between 71st St. and Fullerton
Operated by CDT Transportation
Voice: 866-926-9632
TTY: 866-764-1135

Area #3 NORTH – Fullerton North to Central
Operated by MV Transportation
Voice: 866-926-9633
TTY: 866-764-1136

Suburban Service
Scheduling

North Cook County ADA Service
Operated by First Transit
Voice: 800-554-7599
TTY: 855-830-8108

West Cook County ADA Service
Operated by MV Transportation
Voice: 800-299-0765
TTY: 800-504-7689

South Cook County ADA Service
Operated by MV Transportation
Voice: 866-248-6868
TTY: 866-248-5899

North and Central Lake County ADA Service

Operated by First Transit
Voice: 800-201-6446
TTY: 877-218-0905

Southeast Lake County ADA Service
Operated by First Transit
Voice: 800-554-7599
TTY: 855-830-8108

DuPage County ADA Service
Operated by MV Transportation
Voice: 800-713-7445
TTY: 800-713-7415

McHenry County ADA Service
Operated by First Transit
Voice: 800-451-4599
TTY: 888-454-4724

Kane County ADA Service
Operated by MV Transportation
Voice: 866-727-6842
TTY: 866-727-6845

Will County ADA Service
Operated by First Transit
Voice: 800-244-4410
TTY: 800-393-4232

Other Helpful Phone Numbers

RTA Registration

Voice: 312-663-4357
TTY: 312-913-3122

Chicago Transit Authority (CTA)

Voice: 888-YOUR-CTA (968-7282)
TTY: 888-282-TTY1 (282-8891)

Pace Passenger Services

Voice: 800-606-1282 Option #2 or 847-364-7223
TTY: 847-364-5093
Fax: 847-228-2329
After Hours: 800-606-1282 Option #3
Email: Passenger.Services@PaceBus.com
Website: www.PaceBus.com

Taxi Access Program Phone Numbers

Voucher Mail Order Forms

Voice: 800-606-1282 -- Option #2 Passenger Services
TTY: 888-847-0093

Chicago Accessible Taxicab Service
For customers who require lift-equipped cabs

800-281-4466

Taxi Issues or Concerns
City of Chicago Department of Business Affairs and Consumer Protection

Voice: 311 or 312-744-9400
TTY: 312-744-9385

For The Complete Pace ADA PARATRANSIT SERVICE GUIDES: http://www.pacebus.com/sub/paratransit/ADA_guide.asp

City of Chicago ADA PARATRANSIT Customer Guide
* Adobe PDF Reader Version

Microsoft Word DOC Format


Pace ADA Paratransit Suburban Service Customer Guide

* Adobe PDF Reader Version

Microsoft Word DOC Format